Shipping|Returns|Exchanges

Shipping – Domestic

We ship to all 50 States including PO Boxes, FPO/APO’s.

Most products ship the same or next business day after payment clears. Expect delivery within 4-5 business days via regular ground shipping after your order is placed. We do not guarantee an exact delivery date for ground shipping.  The exact delivery date is scheduled by the carriers, either USPS, UPS or FedEx.

You will receive an email the day your item ships with tracking information. If you are not receiving emails from us please check your spam folder.

$6.00 Flat Rate Standard Shipping on orders up to $199.00. Free Standard Shipping on orders over $199.00.

Shipping -  International

We ship to many countries around the world including Australia, Aruba, Canada, Denmark, France, Iceland, Ireland, Israel, Japan, New Zealand, Portugal, South Africa, Spain, United Kingdom and more.

Our shopping cart is already set up for the countries listed above. You can check shipping charges yourself by adding the items you want to the cart, then select your country and then enter your postal code.

Other countries will be considered on a case by case basis. If you wish to receive an international shipping quote from us, please use our 
Contact page. Be sure to include the item(s) you want.

You will receive an email the day your item ships with tracking information.

Returns Policy

If you are not satisfied, you can return your item(s) within 20 days after receipt of your purchase. Item(s) must be unused and in the condition you received it (other than trying the item on) including any packaging materials. A refund will be made only on the item(s) price only. THE SHIPPING AND HANDLING CHARGE IS NOT REFUNDABLE. 

Returns of non-defective products after 20 days are subject to a 15% restocking fee.
Returns must include a copy of the original invoice (included in shipment). 
Please indicate which item(s) you are returning on the invoice.
Mailing Address: PROFOX Racing 10061 Riverside Dr. #326 Toluca Lake, CA 91602 

American Express does not refund transaction fees (unlike all the other credit card companies).
All American Express refunds will be minus the merchant transaction fee.


Note: Nomex thread bobbins are not a returnable item.
Note: Shipping to us must be covered by you.
Note: Refunds will be less actual shipping costs.
Note: We cannot be liable for packages lost during shipment to us.
Note: No refunds will be issued after 60 days from date of purchase.
Note: Faulty / Damaged items must be reported within 48 hours of receipt.
Note: We can refund shipping charges only if the return is a result of our error.
Note: Returns are inspected upon arrival and must be able to be resold as new.
Note: Returns should be free of pet hair, lint, etc. Fees apply if we have to remove it.
Note: Please be sure you choose a shipping method that has delivery confirmation. 
Note: International returns subject to duties, tariffs, etc. will be deducted from refund.
Note: Christmas purchases may be returned up to the first week in January.


Exchange Policy

Warranty: 20 Day exchange promise. You can exchange your item(s) within 20 days after receipt of your purchase. Item(s) must be unused and in the state you received it (other than trying the item on) including any packaging materials. We cover return shipping on all exchanges. Shipping to us must be covered by you. 

Exchanges must include a copy of the original invoice (included in shipment). 
Please indicate which item(s) you are exchanging on the invoice copy. 
Mailing Address: PROFOX Racing 10061 Riverside Dr. #326 Toluca Lake, CA 91602 

Note: We cannot be liable for packages lost during shipment to us.
Note: We will pay for shipping back to you on the first exchange only.
Note: We do not pay for tariffs, duties, etc., on International exchanges.
Note: Please be sure you choose a shipping method that has delivery confirmation. 
Note: Exchanges are inspected upon arrival and must be able to be resold as new.
Note: Christmas purchases may be exchanged up to the first week in January.

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WARNING
Motorsports are extremely hazardous. The safety equipment products on this site are sold without warranty expressed or implied. No warranty or representation is made as to this products ability to protect the user from any injury or death. The user assumes that risk. All of the items we sell are for off road and track (paved or dirt) use only and are not approved or recommended for street use. PROFOX Racing Inc., PROFOX-Direct, it’s owners or representatives is not responsible or liable for errors of omissions. Buyer is solely responsible for all legal issues that may arise from using our products. Our products are resistant to fire and not fireproof. / © PROFOX RACING INC.
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